For most area rugs in Brentwood homes, we recommend professional cleaning every 1-2 years. However, rugs in high-traffic areas, homes with children or pets, or rugs exposed to frequent spills may need cleaning every 6-12 months. Delicate or valuable rugs like Oriental or Persian rugs should be cleaned by professionals every 1-3 years to preserve their beauty and value.

We use fiber-specific cleaning methods for different rug types. For wool and silk Oriental rugs, we use gentle hand-washing techniques. Synthetic rugs receive appropriate cleaning based on construction and soiling. Before cleaning, we perform fiber testing and dye stability tests to ensure our methods are safe for your specific rug. Our technicians are trained in the proper cleaning techniques for all rug types and materials.

Yes, we offer convenient pick-up and delivery service throughout Brentwood and surrounding areas. This is especially recommended for larger rugs or valuable pieces that benefit from our specialized facility cleaning. We carefully wrap and transport your rugs to protect them during transit. In-home cleaning is also available for certain rug types when appropriate.

The complete cleaning process for area rugs typically takes 3-7 days from pick-up to delivery. This includes inspection, dusting, washing, rinsing, extracting, drying, and grooming. The exact timeframe depends on rug size, material, condition, and soiling level. For delicate rugs or those needing special restoration work, additional time may be needed. We can provide a more specific timeframe when we evaluate your rug.

Yes, we specialize in removing pet stains and odors from area rugs. Our process uses specialized enzyme treatments that break down pet urine and other organic matter at the molecular level. For synthetic rugs, we can typically remove most pet stains and odors completely. For natural fiber rugs, we can significantly reduce or eliminate odors while safely treating stains. Severe cases may require multiple treatments for best results.